Notes

Every day is Romantic💘

"Romantic wear that can be enjoyed from XS"
We deliver clothing that makes every day romantic and sparkling.

Please read the terms and conditions below before purchasing.

Please refer to "Selected Products" for normal arrival and departure periods.
We are pursuing rare designs that are not found in Japan, and we have selected many products from overseas.
We have a warehouse overseas, and we are preparing to order as soon as an order is received.

Please note that there is a possibility that the order may be canceled after the order has been placed due to the product being out of stock.

①Period from order to delivery

・In the case of "selected products", it will be shipped about 1 to 6 weeks from the order date, and about 2 to 3 weeks on average.
Shipping may be delayed due to a large number of orders, replacement of defective products, and shipping work. Thank you for your understanding.
(The order date is the payment confirmation date. It is not the order date.)
・In the case of multiple orders, only combined shipping is available.
If you would like to receive it sooner, please place separate orders.
・All information is based on business days. On Saturdays and Sundays, we do not carry out backorders or deliveries.
After the shipment is completed, we will notify you of the tracking number to your email address.

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Order → Payment Confirmation → Our Order

→ International shipping → Arrival

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② Cancellation of orders, returns and exchanges ・If you place an order with the wrong size or color or forget to enter the coupon, we will not be able to respond.
・We are sorry, but we do not accept cancellations after the order is completed.
Since the terms of sale have been fulfilled at the time of order confirmation,
Please accept it as it is.
Please note that cooling-off does not apply to mail-order sales due to the Act on Specified Commercial Transactions.
・We do not accept returns or exchanges unless the product is defective.
・There may be an error of 1 to 4 cm in size depending on the measurement method.
・As this is an overseas product, there may be differences between the photo and the fabric material.
・Because it is an overseas product, sewing may be rough.
There may be fraying, unfinished threads, no washing tag, conspicuous sewing lines, wrinkles, and poorly applied beads and buttons.
・The color of the product may differ from the image due to indoor lighting conditions. Also, please understand that the characteristics of each monitor may differ before purchasing.
・There may be fraying, small scratches, small stains, or imperfections in the end of the thread in inconspicuous areas such as the lining.
・The pattern may not be in the same position or orientation as the image, but it is not a defective product.
・Some items may not have tags.
・We cannot accept returns or exchanges of used or cleaned items if they have an odor.
・In the case of interior products, there may be scratches, traces of painting, slight peeling, air bubbles, etc. during the process, but it is a defective product.

《If you receive a defective product or a product different from what you ordered》
If the delivered product is found to be defective, or if a product different from what you ordered has been delivered, we may return it or exchange it for the same product.
Please note that if you do not contact us within 5 days after the product arrives, we cannot accept returns.
If the item you want to exchange is out of stock, we will proceed with the refund process.

*If you wish to exchange or return a product, specify which method you would like, and send us a photo of the defective part and a photo of the invoice attached to the packing bag (outside) via the inquiry form on this site. Please contact us from

*We cannot accept returns or refunds if the invoice and packing bag are lost or destroyed. note that.
→ It's not a delivery note, it's an invoice.

(3) Regarding long-term absences and incomplete addresses If the customer is absent, Sagawa Express or Kuroneko Yamato will contact you with an absence notice.
Please request redelivery by yourself from the notice of absence.
In addition, if the product is returned more than 7 days after the shipping date,
It will be automatically returned to us and stored. The storage period will be 60 days.
In addition, since it will be redelivered, the shipping fee will be borne by the customer.
Thank you for your understanding.

*If there is an error in the delivery address, please be sure to contact us before shipping the product.
Since the address is unknown, it will be returned.
* Products that have expired will be discarded and will be treated as canceled. We will charge the loss amount as shipping fee + cancellation fee.
*If the item is returned to us due to reasons such as expiration of the storage period without justifiable reason, we will charge you for the loss.
*There are many cases where the street address is omitted, so please check when purchasing.

⑤ Regarding inquiries to the shop For inquiries to our company, please contact us by e-mail.
Please contact us using the inquiry form on this site.
* It may take 2-3 business days to reply. note that.

If you do not receive an email reply,
Is there a mistake in the email address you entered?
There is a possibility that it has entered the spam mail or the domain has been rejected.

romanticholiday.official@gmail.com or info@romanticholiday.net

We will send you an email from here.
Please check again.

Please note that we cannot provide support even if you receive a phone call or DM on Instagram.
For more details, please check the terms of use below.

Please purchase after understanding the above.